Warranty Policy

NADM facilitates manufacturer warranty claims for eligible Nexen tires purchased through NADM. Approval is determined solely by the manufacturer. NADM does not independently warranty products.

Start a warranty claim

Warranty Overview

Manufacturer-backed coverage with NADM support on documentation and process.

NADM Tire Supply currently facilitates manufacturer warranty claims only for eligible Nexen tires purchased through NADM. Warranty approval is determined solely by the manufacturer. NADM does not independently warranty products.

Warranty claims should be submitted before the tire is repaired, altered, replaced, or disposed of whenever possible. Failure to provide the original tire may prevent manufacturer review.

NADM does not provide:

  • Road Hazard Warranty
  • Installation Warranty
  • Mounting Warranty
  • Balancing Warranty
  • Labor Reimbursement

Related policies: Return Policy and Shipping Policy.

Coverage Boundaries

What NADM facilitates — and what it does not provide.

  • Nexen Manufacturer Claims

    NADM currently facilitates manufacturer warranty claims only for eligible Nexen tires purchased through NADM.

  • Manufacturer Decides

    Warranty approval is determined solely by the manufacturer.

  • What NADM Does Not Provide

    NADM does not provide road hazard, installation, mounting, or balancing warranties, and does not provide labor reimbursement.

How to File a Warranty Claim

Follow these steps before repairing, altering, replacing, or disposing of the tire.

  1. Preserve the Original Tire

    Submit warranty claims before the tire is repaired, altered, replaced, or disposed of whenever possible. Failure to provide the original tire may prevent manufacturer review.

  2. Contact NADM First

    Contact NADM before replacing the tire so we can guide the manufacturer claim process.

  3. Provide Proof of Purchase

    Have your NADM invoice or receipt ready. Manufacturers typically require proof of purchase.

  4. Provide Photographs

    Clear photos of the tire condition and concern help the manufacturer review your claim.

  5. Provide the DOT Number

    Locate and share the tire DOT number for identification.

  6. Follow Inspection Requirements

    Complete any manufacturer inspection requirements provided during the claim.

  7. NADM Assists Throughout

    NADM assists the customer throughout the manufacturer claim process.

Warranty FAQ

Quick answers about coverage and claims.

Does NADM warranty the tires?

NADM currently facilitates manufacturer warranty claims only for eligible Nexen tires purchased through NADM. Warranty approval is determined solely by the manufacturer.

What warranties does NADM not provide?

NADM does not provide Road Hazard Warranty, Installation Warranty, Mounting Warranty, Balancing Warranty, or Labor Reimbursement.

How do I start a warranty claim?

Contact NADM before the tire is repaired, altered, replaced, or disposed of whenever possible. Provide proof of purchase, photographs, and the DOT number, then follow manufacturer inspection requirements. Failure to provide the original tire may prevent manufacturer review. NADM assists throughout the process.

What if the tire has already been repaired or disposed of?

Warranty claims should be submitted before the tire is repaired, altered, replaced, or disposed of whenever possible. Failure to provide the original tire may prevent manufacturer review. NADM does not independently warranty products; approval is determined solely by the manufacturer.

Related Policies

Returns, shipping damage, and support contacts.

Need Warranty Help?

Contact us before replacing the tire. Include proof of purchase, photographs, and the DOT number.

Contact support Return Policy